
Last week a customer asked this question. I wrestled to find a defined answer. "A coffee shop serves coffee." The conversation continued:
"So is XXX a coffee shop?"
"Well they are more of a bakery who also serve coffee beverages."
"So is XXX a coffee shop?"
"They serve lots of food, and have coffee. Probably not a coffee shop."
"So is XXX a coffee shop?"
"The owner is Italian, the shop started with a focus on coffee, but now they serve pizza & salads. Probably not a coffee shop."
As we discussed we came to define that a "coffee shop" must sell coffee beans as well as coffee drinks, and coffee must be a clear focus of the business. Many of the specialty coffee pioneers in the US were even called "Bean Shops".
Wikipedia, which uses the term "coffeehouse", has a good summary statement. "As the name suggests, coffeehouses focus on providing coffee and tea as well as light snacks."
I think the "light snacks" vs "meals" is a clear defining point. Once the snacks turn into sandwich expertise, the "coffee shop" turns into a Deli, and then one step away from "restaurant" status.
Yet some retailers who focus on coffee and other drinks some how are missing "coffee focus" with a clear focus on their local, music . . . and as I look around they have no beans for sale.
An entertaining question; what do you think defines a "coffee shop"?